Typical questions about helicopter flight appointments

Just contact that Heliflieger-Team if you prefer a specific time. If possible, we will take your desired time into account when planning the flight.

If we are forced to cancel a sightseeing flight appointment, we will contact you promptly after the cancellation. In this case you will receive a new appointment proposal from us. 

After you have registered for an appointment on our website, you will receive a confirmation by e-mail. You will also receive the exact departure time and other important details by e-mail about 2-3 days before the booked date. Please contact us immediately if you have not received a notification the day before the flight. Depending on [...]

Our planning in advance of a flight day is very complex and must be planned down to the last detail. Normally, all seats are occupied for each flight. Therefore, spontaneous changes are usually not possible. Still, ask that Heliflieger-Team after a spontaneously vacated seat. In rare cases it can happen that a passenger does not show up for the flight [...]

Should a flight have to be canceled due to bad weather, for example, we will do our best to notify you of a flight postponement as early as possible so that you can reschedule accordingly. Therefore, please be sure to tell us your mobile number. This way we can contact you and, if necessary, inform you about changes on the day of departure. At https://www.heliflieger.com/status-rundflugplanung/ you can also [...]

All flights take place during the day and mainly at weekends. We usually fly until sunset - also depending on the time of year. Depending on the weather, short-term delays may also be necessary.

Please arrive at least 30 minutes prior to scheduled departure. If you are not there in time, the helicopter cannot wait for you due to flight planning and the voucher will be forfeited.

Your appointment registration is generally binding. However, changes are sometimes possible depending on the location and how far away the appointment is. In the worst case, you can nominate a substitute who is no more than your weight.

It is best to book as early as possible as demand can be quite high at times. If there are no appointments available to choose from online for your location, it could be because scheduling is still in progress for that location. Please check our appointment booking regularly.

Voucher holders can register for an appointment on the Appointments page.