Conditions of revocation– Right of revocation
You can withdraw from your contract in writing (eg. Letter, fax, e-mail) within 14 days without giving reasons or
– if the goods are delivered before the deadline – by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and not before fulfilling our obligations under Article 246 § 2 in connection with § 1 section 1 and 2 EGBGB and our obligations according to § 312g section 1 sentence 1 BGB in connection with article 246 § 3 EGBGB. To safeguard the withdrawal period it is sufficient to send the revocation or item. The revocation must be sent to:
Heliflieger Deutschland GmbH
Consequences of withdrawal
In the case of an effective revocation the mutually received benefits are to be returned and any benefits (eg. interest). If you can not fully or in part return the items or service received (eg benefits), or return them only in deteriorated condition, you have to pay us compensation. For the deterioration and derived benefits, you have to pay compensation only if deterioration is due to handling the item in an extent beyond the examination of properties and functioning of the item. “Examination of properties and functioning” means the testing and trying of out the goods, as it is possible and common in a shop. Parcels are returned at our risk. You have to bear the cost of returning the goods if the delivered goods are as ordered and the price of the order price does not exceed an amount of 40 euros or if at higher price and at the time of cancellation you have not provided the contractually agreed payment or partial payment. Otherwise, the return is free for you. Items not suitable for parcel service will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with its reception.
End of revocation instruction
You can use this form to communicate that you like to withdraw